Don’t you just dislike all those articles etc that go on about New Year, New You. Can I just say, there is no need for a new you. You are perfect as you are, a work in progress, continually growing, evolving and learning. However, your business may need a few new year tweaks, especially given the last 9 months of 2020.
2021 looks like it will continue throwing many challenges at us from a business perspective as well as a personal one, so if we haven’t started yet, we need to start reviewing our business and possibly making some changes to our product/service offering or delivery.
Many of our businesses will close to the public until probably early or mid- March. So we have to revise our overall business strategy, how we will deliver our products/services to our customers. We have to consider how our customers will find us, engage with us and communicate with us.
Time to get your team together and do a strategic planning review if you are to hold and grow that customer base in 2021
Wishing you all well. Stay safe.